In this webinar we’ll cover:
Senior Data Science Manager at VMWare
Topic
How Companies are Leveraging AI and ML in Customer Support
David Marino, Director of Sales and Alliances with SSIT: David has over 20+ years experience in data warehousing, business intelligence, and AI. His experience spans both enterprise-scale tech companies such companies as Teradata and Oracle as well as startups like Composite Software (Cisco), and nLayers (EMC).
Director M&A, DCaaS/SaaS Business Enablement at VMWare
Topic
What is Customer Success's Role in Satisfaction and Renewal