Customer Success and AI Evangelists
Sakthi Preethi Kumaresan
Sakthi Preethi Kumaresan
Sakthi Preethi Kumaresan
Senior Data Science Manager at VMWare
Topic
How Companies are Leveraging AI and ML in Customer Support
David Marino
Sakthi Preethi Kumaresan
Sakthi Preethi Kumaresan
David Marino, Director of Sales and Alliances with SSIT: David has over 20+ years experience in data warehousing, business intelligence, and AI. His experience spans both enterprise-scale tech companies such companies as Teradata and Oracle as well as startups like Composite Software (Cisco), and nLayers (EMC).
Shankar Gopalakrishnan
Sakthi Preethi Kumaresan
Shankar Gopalakrishnan
Director M&A, DCaaS/SaaS Business Enablement at VMWare
Topic
What is Customer Success's Role in Satisfaction and Renewal
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